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Administrative & Staff Job Classifications

Class Specification Title: Information Technology Manager

Series: Information Technology - Professional

Levels in series:  1 | 2 | 3 | 4 | 5 | 6   










The Information Technology Manager is the sixth level of a six level information technology professional series. Incumbents perform management level duties in supervising, overseeing, and coordinating College-wide information technology activities. The Information Technology Manager is distinguished from the Information Technology Supervisor by its management level responsibility over a broad spectrum of college-wide information technology functions.


  1. Supervising employees to include: prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; and making hiring, termination and disciplinary recommendations  Daily 25%
  2. Managing, prioritizing and coordinating complex technical support activities between campus sites and District information technology services department.  Daily 25%
  3. Representing the department with vendors, consultants, and clients.  Daily 15%
  4. Participating in a variety of meetings at various campus sites to assist in determining technology needs for present and future uses.  Weekly 15%
  5. Preparing and reviewing a variety of reports concerning the overall status of projects and work in progress.  Weekly 10%
  6. Preparing and administering the departmental budget; forecasts anticipated expenses for capital equipment; approves expenditures. Weekly 5%
  7. Assisting in developing goals and objectives for assigned areas and department; assisting in developing the work plan; managing and monitoring adherence to work plan; develops and implements operational procedures and guidelines. Monthly 5%
  8. Performs other duties of a similar nature or level.  As Required


Training and Experience (positions in this class typically require):
Bachelor's Degree and  four years’ experience in relevant technical areas to include two years supervisory experience or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

Licensing/Certification Requirements for some positions in this class may require:

  • Software Manager certification
  • Microsoft industry certifications
  • Linux industry certifications
  • Oracle industry certifications
  • Storage industry certifications
  • Valid Arizona driver’s license

Knowledge of (position requirements at entry):

  • Supervisory principles
  • Management principles
  • Budget principles
  • Technological trends
  • Work plan development techniques
  • Project management principles
  • Staff and project scheduling techniques
  • Enterprise hardware and software systems
  • Analysis and critical thinking
  • Software licensing and copyright protection rules and regulations

Skills in (position requirements at entry):

  • Monitoring and evaluating employees
  • Prioritizing and assigning work
  • Managing projects
  • Preparing reports
  • Contract management
  • Preparing schedules and time-lines
  • Providing end-user support for the most complex problems
  • Monitoring budgets
  • Communicating technical information to a non-technical audience
  • Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction

Physical Requirements:
Positions in this class typically require: stooping, reaching, walking, pushing, pulling, lifting,  manual dexterity talking, hearing, seeing and repetitive motions.

Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

Incumbents may be subjected to electrical currents.

NOTE: The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.

Classification History:
Draft prepared by Fox Lawson & Associates LLC (DJG/LM)
Date: 03/01
Revised by Human Resources 05/05, 06/2013, 12/2013