Professional Development: Process Improvement

Assessment and Evaluation of Student Outcomes
Basics of Administering a Grant-Funded Program - Financial
Basics of Administering a Grant-Funded Program - Programmatic
Basics of Grant Writing
Energy Management Control System
Faculty Mentoring: Concepts and Process
I-9 Fundamentals (podcast)
Managing Student Workers
Navigating the Non-Exempt Staff Step Progression Plan (podcast)
Orienting Your New Employee
Policy and Procedure Updates 2008-2009 Administrative Leadership
Policy and Procedure Updates 2008-2009 Exempt Staff
Policy and Procedure Updates 2008- 2009 Faculty
Policy and Procedure Updates 2008-2009 Non-Exempt Staff
Resolving Employee Performance Issues
Securing Identity
Student Orientation: Instructional Objective and Institutional Goal

Assessment and Evaluation of Student Outcomes

Prerequisites: none
Length: 2 hours
Target Learners: faculty, administrators, student support staff

PCC has requirements for North Central Association to accredit our institution’s work. This lends validity to our programs and assures reliability of student knowledge when students transfer to other accredited institutions of higher learning. Assessing student academic achievement is part of the College assessment plan, and the role of faculty.

Learn how the College measures and evaluates knowledge and skills associated with student learning. Focus on how you measure and evaluate your students’ success in the classroom.

Learning Objectives:
•	Explain the PCC perspective for NCA compliance
•	Use an observable detail that defines a given level of performance
•	Review resource materials
•	Define integrity of grading

Basics of Administering a Grant Funded Program - Financial

Prerequisites: none
Length: 4 hours
Target Learners: all

An overview of Pima’s grant application, review and approval process relevant to the financial aspect of the grant to include how to meet funding agency financial administration of a grant; how to monitor the financial performance of the grant including a review of what Pima Reports, Banner Reports, and other GOSC forms are necessary to manage the financial aspect of the grant; and understanding compliance to meet funding agency regulations.

Learning Objectives:
•	Describe the College’s grant application, review, and approval process
•	Discuss financial reports that are required to meet funding agency requirements
•	Explain what “Program compliance” means to meet funding agency regulations

Basics of Administering a Grant Funded Program - Programmatic

Prerequisites: none
Length: 4 hours
Target Learners: all

An overview of Pima’s grant application, review and approval process relevant to the programmatic aspect of the grant to include setting-up systems to meet funding agency required programmatic grant reports, how to evaluate and monitor the grant program’s performance to ensure that proposed program goals and objectives are achieved by the end of the project period, and understanding programmatic compliance to meet funding agency regulations.

Learning Objectives:
•	Describe the College’s grant application, review, and approval process
•	Discuss programmatic reports that are required to meet funding agency requirements
•	Discuss how to monitor and evaluate the grant program’s performance to ensure that proposed program goals and objectives are achieved by the end of the project period
•	Explain what “Program compliance” means to meet funding agency regulations

Basics of Grant Writing

I-9 Fundamentals (podcast)

Prerequisites: none
Length: 2-½ hours
Target Learners: employees responsible for completing I-9 forms, supervisors

Verifying the legal right to work in the United States is a requirement of employers. Penalties for repetitive abuses can result in substantial fines. If audited, an employer can be charged for simple things like using White-Out or completing the form more than three days after the date of hire, not to mention serious omissions such as taking an inappropriate form. Those people responsible for completing and signing the forms should not miss this workshop on I-9 compliance.

Learning Objectives:
•	Describe the law regarding I-9 compliance
•	Practice accurately completing the I-9 form
•	Recognize acceptable documents from List A, B, and C
•	Explain the consequences of noncompliance

Managing Student Workers

Prerequisites: Basics of Employment Law
Length: 4 hours
Target Learners: those who manage others

Pima Community College employs a large number of student workers. For many, working as a student aide at Pima is their first job, and they may be working with the public for the first time. This workshop will coach Pima employees on ways to train and manage their student workers so that they develop good workplace skills and provide courteous public service.

Learning Objectives:
•	Identify workplace behaviors that student workers need to observe and prepare a guide to distribute to student workers
•	Identify appropriate boundaries between supervisor and student worker
•	Identify common student worker pitfalls and offer ways to prevent them from happening
•	Demonstrate examples of good student worker performance and discuss how to provide good public service
•	Discuss the balancing between professional expectations for our student workers and their priority to coursework at Pima Community College

Navigating the Non-Exempt Staff Step Progression Plan (hours
Target Learners: non-supervisory staff

This interactive workshop will enable non-exempt staff to better understand the Step Progression Plan requirements and making meaningful recommendations concerning modifications. The workshop will consist of explanation of the plan and questions and answers by the participants. This 4 hour workshop will be taped and made available to those unable to attend. The facilitator will commit to speaking with those who were unable to attend and respond to their questions. The facilitator will compile comments and question for review by those responsible for modifying and implementing the Step Progression Plan.

Learning Objectives:
•	Explain how the Step Progression Plan requirements affect employees
•	Identify innovative ways the plan can be implemented and used
•	Recommend meaningful modifications to the Plan
•	Provide feedback on the Step Progression Plan requirements

Orienting Your New Employee

Prerequisites: none, first year requirement
Length: 3 hours
Target Learners: those who manage others

Employees new to a job require the support of their supervisor in establishing the conditions for success in their new role. Participants in this workshop will be provided a checklist "shell" that guides them through topics required for new job holders to perform well. The checklist and training for supervisors is part of the performance management series.

Learning Objectives:
•	Develop orientation to the job site
•	Create a list of resources essential for success at the job site
•	Identify who will play a role in the success of a new employee
•	Establish a site plan to welcome and orient new workers on their first day at the job site
•	Explain the supervisor responsibility in verifying the checklist has been completed

Policy and Procedure Updates 2008-2009 Administrative Leadership

Prerequisites: none
Length: 2 hours
Target Learners: administrators

Each year, the College adapts to the needs of employees, students and the community. This adaptation results in changes to policies through the meet-and-confer process, the College Plan, budget allocation, and the employee-development plan. Participants will be provided a review of the changes and explanation. Institutional Research presents demographics and key research results.

This workshop is not intended to brief new employees unfamiliar with the employee handbooks, College Plan, budget process, or College Employee Development Plan. Administrative content covers common language and changes to all employee handbooks. Participants are provided an outline of the content covered in staff and faculty updates for awareness of the College Plan, budget allocation, and research findings.

Learning Objectives:
•	Ask questions to develop understanding of changes requiring action as an employee
•	Describe the College Plan
•	Plan for development activities during the next fiscal year
•	Develop a list of items for the upcoming meet-and-confer process

Policy and Procedure Updates 2008-2009 Exempt Staff

Prerequisites: none
Length: 2 hours
Target Learners: exempt staff

Each year, the College adapts to the needs of employees, students and the community. This adaptation results in changes to policies through the meet-and-confer process, the College Plan, budget allocation, and the employee-development plan. Participants will be provided a review of the changes and explanation. Institutional Research presents demographics and key research results.

This workshop is not intended to brief new employees unfamiliar with the employee handbooks, College Plan, budget process, or College Employee Development Plan.

Learning Objectives:
•	Ask questions to develop understanding of changes requiring action as an employee
•	Describe the College Plan
•	Plan for development activities during the next fiscal year
•	Develop a list of items for the upcoming meet-and-confer process

Policy and Procedure Updates 2008 - 2009 Faculty

Prerequisites: none
Length: 2 hours
Target Learners: faculty

Each year, the College adapts to the needs of employees, students and the community. This adaptation results in changes to policies through the meet-and-confer process, the College Plan, budget allocation, and the employee-development plan. Participants will be provided a review of the changes and explanation. Institutional Research presents demographics and key research results.

This workshop is not intended to brief new employees unfamiliar with the employee handbooks, College Plan, budget process, or College Employee Development Plan.

Learning Objectives:
•	Ask questions to develop understanding of changes requiring action as an employee
•	Describe the College Plan
•	Plan for development activities during the next fiscal year
•	Develop a list of items for the upcoming meet-and-confer process

Policy and Procedure Updates 2008-2009 Non-Exempt Staff

Prerequisites: none
Length: 2 hours
Target Learners: non-exempt staff

Each year, the College adapts to the needs of employees, students and the community. This adaptation results in changes to policies through the meet-and-confer process, the College Plan, budget allocation, and the employee-development plan. Participants will be provided a review of the changes and explanation. Institutional Research presents demographics and key research results.

This workshop is not intended to brief new employees unfamiliar with the employee handbooks, College Plan, budget process, or College Employee Development Plan.

Learning Objectives:
•	Ask questions to develop understanding of changes requiring action as an employee
•	Describe the College Plan
•	Plan for development activities during the next fiscal year
•	Develop a list of items for the upcoming meet-and-confer process

Resolving Employee Performance Issues

Prerequisites: Performance Management, Building Individual and Team Success
Length: 3-½ hours
Target Learners: those who manage others

Genuine, specific feedback is welcomed by employees who seek to do their best. This workshop discusses feedback as a mechanism for improving performance issues. If it’s easy to provide effective feedback, why do so many managers wait until an issue has grown to a serious performance problem before speaking with the employee?

This workshop provides managers with the process of progressive discipline. Participants will also discuss legal implications of failing to address problems through the College disciplinary process, honest performance evaluation, and the impact on a work team.

Learning Objectives:
•	List legal exposures for inaccurate evaluations or failure to address performance issues
•	Write a goal for substandard performance
•	Explain the College progressive-discipline process
•	Describe the process for disciplining up to discharging an employee
•	Recognize and respond appropriately to employee reactions

Securing Identity

Prerequisites: none
Length: 4 hours
Target Learners: all employees

Living and working in Arizona puts employees at highest risk for identity theft. Keeping our personal information and that of students protected from those who desire to steal it is a responsibility we share.

Learning Objectives:
•	List most desired data
•	Identify means to access data
•	Discuss costs of stolen identity
•	Increase identity information security

Student Orientation: Instructional Objective and Institutional Goal

Prerequisites: none
Length: 4 hours
Target Learners: instructional faculty, adjunct faculty, instructors, educational-support faculty, student support staff

Participants will be introduced to the College’s definition and purpose of new student orientations. Orientation conducted with defined objectives can be valuable to students as they enter the College and can increase retention rates. Assisting students requires specialized communication and familiarity with procedures used to assist students in the selection of their intent as part of registration.

Learning Objectives:
•	Explain the purpose behind new student orientation
•	Identify the goals of new student orientation and how they affect students as well as the college
•	Discuss how defined instructional objectives can increase the impact on institutional goals
•	Describe how advisors and counselors can work together to provide orientation information and options that are relevant to program offerings.
•	Explain technical considerations related to the intent collection process
•	Demonstrate communication techniques that reduce student anxiety related to registration and other intake processes