Staff

DUTIES and RESPONSIBILITIES

The successful candidate will be responsible for:

• Installing, maintaining, troubleshooting, and performing preventative maintenance on a variety of computer hardware;
• Installing, application software and operating systems;
• Installing, new versions and/or installing updates to application software and supporting application software;
• Installing, configuring, customizing, and troubleshooting operating software;
• Installing, configuring, customizing, troubleshooting, and managing server operating systems and networking protocols;
• Installing, troubleshooting, and supporting hardware and related peripherals; 
• Providing assistance to faculty, staff, and students covering a variety of computer-related questions and/or problems.

QUALIFICATIONS

The successful candidate will have experience working with:

• Applicable hardware, software, and peripheral equipment;
• Basic computer system or data network administration principles;
• Quality customer service principles;
• Operational documentation techniques;
• Basic programming;
• Basic client/server environment principles;
• Computer or network back-up and restoration principles.

The successful candidate will have the ability to:

• Run, monitor, and resolve problems with production and test jobs on computer platforms;
• Install, test, document, operate, maintain, and integrate client computers in a networked environment;
• Participate in the design and development of client computer software specifications and standards; maintain, distribute, and document software licensing and vendor maintenance agreements;
• Provide technical assistance to, and train end-users on the use of hardware and software;
• Provide customer service;
• Promote a customer-oriented service philosophy;
• Use communication and interpersonal skills as applied to interaction with students, faculty, staff, coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction;
• Establish and maintain cooperative working relationships with those contacted in the course of work, including all groups within a diverse, multicultural community.

Required Education and Licensing: High School Diploma, or General Equivalency Degree, and two years computer technical experience; or, an equivalent combination of
education and experience sufficient to successfully perform the essential duties of the job such as those listed above. 

Physical Requirements:  Positions in this class typically require: stooping, reaching, walking, pushing, pulling, lifting, fingering, talking, hearing, seeing and repetitive motions.  Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.  Incumbents may be subjected to moving mechanical parts and electrical currents.

METHOD OF EVALUATION: Applicants who submit complete application packets (required application materials are listed in the “How to Apply” section below) will be evaluated on their possession of the knowledge, skills, abilities, and attributes that have been identified as important to successful performance in the position. 

OTHER INFORMATION:  A flexible work schedule (including evenings and weekends) will be required for this position in order to meet customer needs.

HOW TO APPLY:  Interested applicants must submit a complete application packet to the address listed below:

1. Completed and signed “Pima Community College Application for Employment – Staff Position”. Do not say, "See résumé" in lieu of a completed application.
2. Updated and comprehensive résumé.
3. Letter of interest describing your knowledge, skills, abilities and experience as related to the duties and responsibilities of the position, as well as the strengths you would bring to this assignment.

In addition:

• Applicants with disabilities may request that special accommodations be made to complete the selection process.
  To request a reasonable accommodation advance notice is requested. Contact (520) 206-4624.
• Applications will not be considered complete until all of the items listed under “How to Apply” have been received by District Human Resources office by 4:45 p.m. MST on the closing date.
• Incomplete, illegible, or late application materials will not be considered.
• The College reserves the right to interview only those applicants deemed most qualified.
• Candidates are responsible for their own travel expenses at any stage of the screening process.
• Legible photocopies of the application form will be accepted with an original signature and current date.
• Credentials for post-secondary education will be checked. The successful candidate may be required to provide official transcripts.
• Employment is contingent upon approval by the Board of Governors and subject to successful completion of a probation period.
• Complete job announcement may be downloaded at www.pima.edu/pimajobs.

Pima County Community College District
Human Resources, Employment Office
4905D East Broadway, Suite 102
Tucson, AZ 85709-1180
Toll Free 1-877-PIMAJOB; Phone (520) 206-4624; TTY (520) 206-4852; FAX (520) 206-4662;
Web Address: http://www.pima.edu/pimajobs

Office hours are Monday through Friday, between 8:15 a.m. and 4:45 p.m. Mountain Standard Time.
Application materials may also be obtained from the Business Office at each campus.

Affirmative Action/Equal Opportunity Employer

07/28/2008