Frequently Asked Questions


Student Email and Calendar Issues

Mac Users

Account Information


Student email and calendar issues

What is my email address?

Student email addresses are: username@mail.pima.edu

For example, if John Smith's MyPima username is jesmith3, then his student email address is: jesmith3@mail.pima.edu

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How can I learn more about student email, docs and calendars?

The Help function with Google will help you learn more about the Google system.

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Mac Users

I'm having trouble printing some Banner Online screens.

MyPima uses frames when presenting content. Macintosh users may need to click on the content that they want to print (activating the frame) before printing some documents.

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Account Information

What are my MyPima username and password used for?

Your MyPima username and password allow you to:

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How long will I keep my account? Are there any limits on the amount of information I can store?

Students will be able to access their MyPima accounts for 3 years after the last semester that they have taken classes. This lets you keep in contact with the college and easily sign-up for additional classes. During this period, however, the College may need to clear out old emails and files that you have sent, received or stored. We will be setting policies on the amount of data that you may store as well as the length of time that you may retain documents.

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