HelpDesk & Desktop

IT provides HelpDesk support on college-wide applications, either by phone or by web request.

Requests and Problem Calls

• Log your own district or campus HelpDesk request for College computers using Track-IT! [requires Internet Explorer]
• Call 206-4900 for the district HelpDesk

Hardware and Software Standards

The College has established standards for individual desktop and classroom computers.  These standards evolve to match the current state of technology and to match the needs of the particular classroom.

• Administrative Hardware Standards
• Classroom Hardware Standards
• Software Standards

Software Purchasing Agreements

The College has licensing agreements for several software products and IT will add vendors as the opportunity arises.  Some products, such as the MS Office suite, are provided to all desktops in the College through an IT contract.  Others are available for purchase by individual departments at a discounted price.  Adobe products are available through such a contract.  IT also provides a list of vendors that offer educational discounts for College employees for home use.

Information on software purchases for College employees can be found here.